How to Review a Disputed SCAR

Approvers are given the option to Update the Status of a disputed SCAR by following these steps: 

1. From the SCARs menu: Click on the Open SCARs section of the SCARs Dashboard:

2. Use the filter to go from Open to Disputed SCARs:

3. Locate the disputed SCAR and click on the Disputed Status section:

4. Review the dispute and choose from Open or Void Status > Add all required fields > Click Update Status button to finalize the process. 

5. A pop up will appear to confirm the Update, SCAR will move from the Disputed section to Open. 

6. Supplier will be notified of update.