How to Create an Incident
1. From the side bar menu, click on CARs or SCARs.  2. Click on the Add Incident button.   3. Fill out the Incident information then click Save...
Thu, Sep 22, 2022 at 8:40 AM
Convert an Incident to a SCAR/RPS
1. From the sidebar menu, click on CARs or SCARs (Depending your situation).  2. Locate the Indicent you'd like to convert, then click on the...
Thu, Sep 22, 2022 at 9:43 AM
RPS Level 1
RPS Level 1 only requires Acknowledgement from the Team leader (supplier).  After a Customer has approved an Incident and selected an RPS Level 1, click...
Thu, Jan 5, 2023 at 4:53 PM