RPS Level 2 FULL PROCESS

Created by Kiuey Support, Modified on Tue, Jun 6, 2023 at 1:48 PM by Kiuey Support

The following guide provides the complete RPS LEVEL 2 process (Customer/Supplier guide).

 

NOTE: RPS Level 2 requires Root Cause Analysis, Corrective actions, and Acknowledgement from supplier. 


Step 1 – APPROVER: Select RPS Level 2 and assign a Team leader (supplier).



Step 2 – SUPPLIER: Review the Problem definition, provide the Root Cause Analysis, and add Corrective actions.

- Locate and review RPS:

-Provide Root Cause Analysis:

- Add Corrective actions



 Step 3 – APPROVER: Grant Disposition to the Root Cause Analysis and the Corrective actions that were added by the supplier. 


NOTE: Comments become mandatory for Rejected Dispostion.



Step 3.1 – SUPPLIER: Update Rejected dispositions (if any).



Step 4 – APPROVER: Close Corrective actions.


Step 5 – APPROVER: Close RPS Level 2.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article