RPS Level 2 FULL PROCESS

Created by Kiuey Support, Modified on Tue, 06 Jun 2023 at 01:48 PM by Kiuey Support

The following guide provides the complete RPS LEVEL 2 process (Customer/Supplier guide).

 

NOTE: RPS Level 2 requires Root Cause Analysis, Corrective actions, and Acknowledgement from supplier. 


Step 1 – APPROVER: Select RPS Level 2 and assign a Team leader (supplier).



Step 2 – SUPPLIER: Review the Problem definition, provide the Root Cause Analysis, and add Corrective actions.

- Locate and review RPS:

-Provide Root Cause Analysis:

- Add Corrective actions



 Step 3 – APPROVER: Grant Disposition to the Root Cause Analysis and the Corrective actions that were added by the supplier. 


NOTE: Comments become mandatory for Rejected Dispostion.



Step 3.1 – SUPPLIER: Update Rejected dispositions (if any).



Step 4 – APPROVER: Close Corrective actions.


Step 5 – APPROVER: Close RPS Level 2.


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