Frequently Asked Questions

How do I Reset my Password?
To reset the password to your account you will need to...  1. Select the Forgot your password? link that’s located on the main page of the PPAP Manager ...
Mon, Sep 12, 2022 at 9:50 AM
Why haven't I recieved the "Reset Password" email?
This sometimes occurs when the spam filtering system misidentifies the email as being spam. In this case, it is highly recommended to check the Spam folder ...
Mon, Sep 12, 2022 at 9:51 AM
How do I create a new user (supplier contact)?
1. From the dashboard, click on the AVL option located on the left bar menu. 2. Click on the Details button. 3. Click on the Add contact butt...
Mon, Sep 12, 2022 at 9:54 AM
How can I delete a PPAP?
Archiving the PPAP will stop all tasks.  To do this, locate the PPAP you'd like to archive, click the three dots on the right, then click on Archiv...
Mon, Sep 12, 2022 at 5:00 PM
What is an SDE/SQE?
SDE or SQE is the Supplier Quality engineer or Supplier Development Engineer; responsible for any documentation that may be needed to create a PPAP, they&#x...
Mon, Sep 5, 2022 at 4:56 PM
Can I edit/delete a comment?
For any modification of comments, a ticket must be created on https://ppapmanager.freshdesk.com/support/tickets/new   
Mon, Sep 12, 2022 at 10:02 AM
Can I upload multiple documents?
Yes, to upload multiple documents they must be submitted separately so they can be approved and reviewed individually.  
Thu, Sep 22, 2022 at 8:40 AM
Can I add a sub assembly to an existing assembly?
In this case there are no sub-assemblies, programs can be used as assemblies and the assemblies as sub-assemblies.
Thu, Sep 22, 2022 at 8:41 AM
How to Download Files from the Platform
1. From the main dashboard locate and click on the PPAP tile you're working on:  2. Locate the Element and click on the Documents button.  ...
Wed, Nov 16, 2022 at 1:24 PM
How to Add an Assembly
How to add an Assembly  Click on the Assemblies Tab located on the sidebar menu:        2. Click on the Add Assembly Button          3. Add all r...
Fri, Dec 2, 2022 at 10:53 AM